Last updated: 11/09/2025
At TriggerNow (“Company,” “we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you access and use our CRM platform, website, and services (collectively, the “Service”).
By using our Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use TriggerNow.
1. Information We Collect
When you use TriggerNow, we may collect the following information:
a) Personal Information
- Name, email address, phone number
- Company/Business name
- Billing information (payment details, GST number if applicable)
b) Business Data
- Leads, contacts, customer lists, communications, and other CRM data you upload or create in the system.
c) Technical Information
- IP address, device type, browser type, operating system
- Usage data (pages visited, features used, time spent on the platform)
d) Cookies & Tracking Data
- We use cookies and similar technologies to improve your experience, track user behavior, and for analytics and marketing purposes.
2. How We Use Your Information
We use the information collected for:
- Providing and improving the CRM platform
- Managing your account and billing
- Sending important notifications (service updates, invoices, policy changes)
- Customer support and troubleshooting
- Marketing communications (only with your consent)
- Compliance with legal obligations
We do not sell or rent your data to third parties.
3. Data Ownership
You own the business and customer data you upload into TriggerNow.
We only process this data on your behalf to provide the service.
Upon cancellation, you may export your data before your account is closed.
4. Data Sharing
We may share your data only in the following cases:
- With trusted third-party service providers (e.g., hosting, payment processors, communication APIs) to operate the Service.
- To comply with legal obligations, court orders, or government requests.
- To prevent fraud, abuse, or protect the security of our platform.
5. Data Storage & Security
Your data is securely stored on encrypted servers hosted with reputable cloud providers.
We follow industry-standard practices (encryption, firewalls, access controls) to protect your data.
However, no system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. User Rights
You have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Opt out of marketing emails at any time
- Request data portability (export of your data)
7. Retention of Data
We retain your data for as long as your account is active. If you cancel, we will retain billing and minimal contact details only as required by law, but your CRM data will be deleted within 30 days.
8. Third-Party Integrations
TriggerNow integrates with platforms such as WhatsApp, Email, Instagram, and other third-party tools. Your use of these integrations is subject to their respective privacy policies.
9. Children’s Privacy
Our Service is not directed towards children under 18. We do not knowingly collect personal data from children.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Name: TriggerNow
Location: 13th Floor, Building No 9, Raheja Mindspace, Madhapur, Hyderabad, Telangana, India
Email: info@triggernow.in
Website: www.triggernow.in
